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BPO call center campaigns, In bound campaigns, Out bound campaigns, Voice campaigns, Mortgage campaigns, Calling card campaigns, Small call center campaigns, Big campaigns, voice projects, technical support campaigns. BPO consulting. Home based call center, work at home telemarketing, Calling jobs from home, Tele calling jobs at home.

Individuals from India, Srilanka, UAE, Gulf, Pakistan, South Asia, Philippines, Thailand, Bangladesh, Oman, Nepal, and other parts of world can now work at home in data entry, data conversion, call center and other bpo projects.  

 

We have a couple of home based calling/ tele calling projects on hand & are looking forward to develop associates to do business on a commission basis.
The project we are currently offering is a telemarketing project for UK based clients.

-The agents need to call people in UK between (15:30 hrs & 01:30) as per the client's criteria which would be provided in the form of a documented process outlining the criteria & the call flow, capturing the data on an Excel sheet & forwarding the suitable profiles to us by e-mail


-We would then verify the data captured as per the client requirements & transfer the leads to the client who would then provide the feed back on the leads which will be forwarded to the respective centre/agent who has generated the lead.

 

Call center jobs from home

 

4. DUPLICATE – this lead has been recently received by the Client from another centre and is therefore a reject

5. REJECT – pls see below which gives you a long list of possible reject reasons.

REJECT REASONS
A list (though not exhaustive) of reasons of why and how a lead can be rejected is provided as per below:

1) The lead is a duplicate of one already received by your centre or is an existing client
2) The customer doesn’t want to go ahead with getting a loan
3) Shared ownership of property from joint mortgage payers living in separate places
4) LTV too high
5) Lead doesn’t speak English
6) Wrong criteria – too young, too old, not employed, not a mortgage payer, house is owned by the
Council etc
7) The lead is drunk or mentally impaired
8) Customer doesn’t agree to minimum term of 5 years
9) The customer just wanted a quotation but not a loan
10) The customer doesn’t have a mortgage (can be checked by Client on land registry)
11) If a prospect states he has already been accepted for a loan with a high street bank or building
society
12) The customer is quoted a rate by the loan officer but doesn’t want to apply as the rate is too high
13) Customer has more than 2 missed payments on their mortgage in last 6 months

 


Further notes:

The first question the loan advisor will ask of the lead is “I understand you’re interested in applying for finance” or “I understand you’re interested in a loan to consolidate your existing debts” or “I understand you’re interested in a loan for a new car” whatever the reason the lead wants a loan, it will be mentioned, but we need a YES at this stage from the customer.

If the customer answers YES, we will then match their criteria against the above details, if all match, then the lead is payable.

If a customer just wants a quotation, then the following process is followed:
1) A quotation will be sent out by mail within 24-48hrs
2) The lead will be in Pending Quote Sent status UNLESS the customer returns the quotation signed (example copy attached) then it will revert to payable. Please note this is not the loan agreement, it’s a quotation.

Information on quote only:
If a lead required a quotation only, as mentioned above, we will send out the quotation in writing. For the first week Client will chase these quotations, should the quote slip not be signed and sent back in the freepost envelope then centre partners can at that point chase these quotation leads themselves. Please do allow 1 week before you start chasing otherwise it may adversely effect the customer’s decision to go ahead.

for joining this opportunity email info@bpojobsathome.com with subject home based callcenter with your complete postal address and contact numbers.

 

 

 

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